Simplify Installations with SALUS Protect

Installers

Simplify Installations with SALUS Protect.

Access to a range of partner benefits

Join our growing network of installers benefitting from quick install times, innovative technology and exceptional support.

Welcome to the forefront of security innovation at SALUS Protect. We invite you to delve into the cutting-edge technology that powers our MERLIN and IMMUNITY systems. Engineered to deliver unparalleled protection and convenience, our security and intruder alert solutions redefine the standards of safety for homes and businesses alike.

Comprehensive Support

Technical Expertise

Training Programs

Customer Service

Cutting-Edge Products

Advanced Technology

Quality Assurance

Customisation Options

Marketing Support

Branding Materials

Co-Branding & Promotion

Lead Generation

Exclusive Benefits

Competitive Pricing

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Download our Partner Brochure to find our more about becoming SALUS Protect approved installer

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Setup Guides

Install projects with confidence, armed with a suite of resources curated to simplify every step of the process. We understand the importance of a smooth installation.

Setup Guides
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Technical Documentation

Dive deep into the technical aspects of our products through our documentation. We believe in equipping you with the knowledge to tackle any technical challenge.

Support & Resources
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Frequently Asked Questions

General Installations

How long does a typical installation take?

Both MERLIN and IMMUNITY are easy to install and the average time to install both systems is around 1 to 2 hours total including installing devices, downloading and setting up the app, and testing.


Can I add and allocate additional users to the app to manage a property?

Yes, both systems allow you to add additional users and control the level of access you provide.

Testing & Configuration

What testing procedures should I follow after installation?

It is a good idea to test the operation of all devices connected, i.e. sensors are activating the output devices. A good test is arming and disarming the system through the app and the keypad. Also, ensure that the devices work independently, for example, the door contact detects when the door is opened within the app. Also, ensure that the siren works. There should also be a test that the monitoring is set up correctly (if monitoring is purchased). It is important to check that all devices are in good range of the hub.


Is there any calibration process for motion sensors?

Depending on which system you have installed, there are guidelines for motion sensors and recommended placements. Please follow the installation guidelines provided for each product for a tailored installation.


Can I simulate different security scenarios to test the system's responsiveness?

Yes, you can but please be aware that with a monitored security, you could trigger a response.

Product Compatibility

Are the products compatible with other systems?

Yes, MERLIN is compatible with any SALUS Controls smart products and IMMUNITY also offers a number of compatible integrated products. Take a look at our product pages to find out more.


Can I integrate with smart home setups?

Absolutely, both systems were built for this very purpose and to make managing your security as easy as possible all within one simple-to-use app.

Technical Specification

Do you have specifications for each device?

Yes, all of the product specifications are available on our product pages.


Are there any specific power requirements for the devices?

No, all you need is to ensure your gateway hub is connected to a power outlet and the internet.


What is the wireless range of the system components?

Our systems are connected via an ethernet cable as well through WIFI and during installation, testing should be done to ensure the hub is in the best position in the building to ensure the best signal.

Have a product question not covered in our FAQs?

Reach out to our support team and we'll be happy to help you further.

Alternatively, click below to consult our detailed installation manuals and product guides.

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Become part of our installer network

Register below and you'll be put in line to join our growing installer network, helping end-users find your company to install SALUS Protect systems.

IMMUNITY logo.

Sophisticated Smart Security

Introducing IMMUNITY, our high-tech Grade 2 security system.

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MERLIN logo.

Convenience at your Fingertips

The MERLIN system is designed around convenience & accessibility.

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